Certified Data Centre Facilities Operations Specialist (CDFOS®)

ระยะเวลารวม
TBA

หมวดหมู่
ดาต้าเซ็นเตอร์ (Certified Data Centre)

CDFOS

Operations/Governance

49,500.00 THB
45,000.00 THB

	รับชมวีดีโอได้ตลอดชีวิตแบบเต็มรูปแบบ
	เข้าถึงผ่านโทรศัพท์มือถือและเบราว์เซอร์

คำอธิบายหลักสูตร

We will send you a link for course accessing through
the registered email after the payment is completed.

After purchased you will get:

Access to the online training for 12 months.
A certification exam voucher for online proctored exam, valid for 12 months.
The course e-book download link. The e-book is licensed to you. It has no expiry date and can be printed after download.

Remark:

The online Training is bundle with “EXIN anywhere online proctored exam” only. (exam voucher valid for 1 year after purchase)
The online Training is a 1-year subscription to the course from the date of purchase.
The E-book is provided as a download link and is watermarked. It can be printed once download. The download e-book does not expire.
Course is sold as a package which includes online training, anywhere exam and e-book (can’t be purchase separately.)
There will be no refunds once start the order start processing. Please ensure student name and email are correct. The replacement or refund won’t be allowed.-

Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.

The CDFOS® (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS® (Data Centre Operations Standard).

วัตถุประสงค์

After completion of the course the participant will be able to:

Implement and support requirements for Service Level Management
Practice safety aspects
Maintain the security of the physical data centre facility
Coordinate and supervise data centre facilities and equipment maintenance
Provide service management for data centre services
Operate the data centre making use of floor-, capacity and equipment life cycle management
Monitor and report on data centre availability, capacity and capability
Manage and implement basic data centre projects
Manage and support the document life cycle
Improve the overall efficiency of the data centre contributing to cost saving operations

หลักสูตรนี้เหมาะสำหรับ

The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.

ระดับเนื้อหา

ระดับต้น (Beginner)

หลักสูตรแนะนำก่อนเข้าเรียน

It is advisable for the participants to have some experience in data centre operations although it is not required. It is highly recommended to attend the DCFC®/CDCP® course before attending the CDFOS® course.

โครงสร้างหลักสูตร

Service Level Management

Service Level Management
Needs analysis
Capability assessment
Service portfolio and catalogue
Service Level Agreements
Reporting ‐ Complaint procedure
Customer satisfaction
Service Improvement Process (SIP)

Safety and Crisis Management

Most common type of accidents and why they often happen
The roles and responsibilities of appointed safety staff
The importance of the OH&S or WHS manual
Calibration of measurement and test equipment
Proper lock-out/tag-out procedures
Emergency response plan requirement for various potential emergencies
The importance of Permit To Work

Physical Security

Standard Operating Procedures (SOP) for security
Security risk assessment
Security zones
Physical inspections / security patrols
Delivery of goods / holding area
Entry control of individuals
Badges and key management
Security monitoring
Security incident reporting

Facilities Maintenance

The importance of maintenance
Maintenance definitions
Maintenance operations procedures (MOP)
Service reports
Spare management
Tools
Housekeeping

Data Centre Operations

Shift handover
Walk around duties
Service management
Release management
Configuration management
Floor management
Equipment life cycle management

Monitoring / Reporting / Control

Monitoring requirements
Facilities monitoring matrix
Sensor / alarm point testing and calibration
Notification matrix
Escalation requirements
Reporting

Project Management

Project management
Project organization
Project manager
Initiation
Planning
Execution
Monitor and control
Closing
Evaluation / lessons learnt

Environmental Sustainability

The importance of sustainability
Environmental standards
Power efficiency indicators
Energy saving best practises
Water management
Sustainable energy usage

Governance and Compliance

The importance of document management
The siz sub-processes of document management
Asset management
Requirements or asset recording

หลักสูตรที่เกี่ยวข้อง