TBA

ดาต้าเซ็นเตอร์ (Certified Data Centre)

Certified Data Centre Facilities Operations Specialist (CDFOS®)

Operations/Governance

49,500.00 THB
45,000.00 THB

รับชมวีดีโอได้ตลอดชีวิตแบบเต็มรูปแบบ
เข้าถึงผ่านโทรศัพท์มือถือและเบราว์เซอร์
คำอธิบายหลักสูตร
 

We will send you a link for course accessing through
the registered email after the payment is completed.

 
  After purchased you will get:

  • Access to the online training for 12 months.
  • A certification exam voucher for online proctored exam, valid for 12 months.
  • The course e-book download link. The e-book is licensed to you. It has no expiry date and can be printed after download.

   
  Remark: 

  • The online Training is bundle with “EXIN anywhere online proctored exam” only. (exam voucher valid for 1 year after purchase)
  • The online Training is a 1-year subscription to the course from the date of purchase.
  • The E-book is provided as a download link and is watermarked. It can be printed once download. The download e-book does not expire.
  • Course is sold as a package which includes online training, anywhere exam and e-book (can’t be purchase separately.)
  • There will be no refunds once start the order start processing. Please ensure student name and email are correct. The replacement or refund won’t be allowed.-
 
 

Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.

The CDFOS® (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS® (Data Centre Operations Standard).

วัตถุประสงค์
After completion of the course the participant will be able to:
  • Implement and support requirements for Service Level Management
  • Practice safety aspects
  • Maintain the security of the physical data centre facility
  • Coordinate and supervise data centre facilities and equipment maintenance
  • Provide service management for data centre services
  • Operate the data centre making use of floor-, capacity and equipment life cycle management
  • Monitor and report on data centre availability, capacity and capability
  • Manage and implement basic data centre projects
  • Manage and support the document life cycle
  • Improve the overall efficiency of the data centre contributing to cost saving operations
หลักสูตรนี้เหมาะสำหรับ
The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.
ระดับเนื้อหา
ระดับต้น (Beginner)
หลักสูตรแนะนำก่อนเข้าเรียน

It is advisable for the participants to have some experience in data centre operations although it is not required. It is highly recommended to attend the DCFC®/CDCP® course before attending the CDFOS® course.

โครงสร้างหลักสูตร

Service Level Management

  • Service Level Management
  • Needs analysis
  • Capability assessment
  • Service portfolio and catalogue
  • Service Level Agreements
  • Reporting ‐ Complaint procedure 
  • Customer satisfaction
  • Service Improvement Process (SIP)

Safety and Crisis Management

  • Most common type of accidents and why they often happen
  • The roles and responsibilities of appointed safety staff
  • The importance of the OH&S or WHS manual
  • Calibration of measurement and test equipment
  • Proper lock-out/tag-out procedures
  • Emergency response plan requirement for various potential emergencies
  • The importance of Permit To Work

Physical Security

  • Standard Operating Procedures (SOP) for security
  • Security risk assessment
  • Security zones
  • Physical inspections / security patrols
  • Delivery of goods / holding area
  • Entry control of individuals
  • Badges and key management
  • Security monitoring
  • Security incident reporting

Facilities Maintenance

  • The importance of maintenance
  • Maintenance definitions
  • Maintenance operations procedures (MOP)
  • Service reports
  • Spare management
  • Tools
  • Housekeeping

Data Centre Operations

  • Shift handover
  • Walk around duties
  • Service management
  • Release management
  • Configuration management
  • Floor management
  • Equipment life cycle management

Monitoring / Reporting / Control

  • Monitoring requirements
  • Facilities monitoring matrix
  • Sensor / alarm point testing and calibration
  • Notification matrix
  • Escalation requirements
  • Reporting

Project Management

  • Project management
  • Project organization
  • Project manager
  • Initiation
  • Planning
  • Execution
  • Monitor and control
  • Closing
  • Evaluation / lessons learnt

Environmental Sustainability

  • The importance of sustainability
  • Environmental standards
  • Power efficiency indicators
  • Energy saving best practises
  • Water management
  • Sustainable energy usage

Governance and Compliance

  • The importance of document management
  • The siz sub-processes of document management
  • Asset management
  • Requirements or asset recording
หลักสูตรที่เกี่ยวข้อง

Certified Data Centre Facilities Operations Specialist (CDFOS®)

Operations/Governance

49,500.00 THB
45,000.00 THB

รับชมวีดีโอได้ตลอดชีวิตแบบเต็มรูปแบบ
เข้าถึงผ่านโทรศัพท์มือถือและเบราว์เซอร์
หลักสูตรที่เกี่ยวข้อง